Alban City Plumbing & Heating Ltd

Very happy with my new boiler posted 31/10/2022

Paul arrived on time was professional from start to finish and left the place cl...

Paul arrived on time was professional from start to finish and left the place clean and tidy. Very happy with the whole process from start to finish.

Paul Armstrong was absolutely wonderful posted 05/10/2022

Very quick to reply and arrange.a booking with me to do my annual gas service. O...

Very quick to reply and arrange.a booking with me to do my annual gas service. On time, brilliant service and very pleasant

Complete new bathroom from start to finish posted 04/07/2022

Paul and company were recommended to us by a friend and we were so pleased we ha...

Paul and company were recommended to us by a friend and we were so pleased we had them refit our bathroom. From start to finish they were fantastic, considerate of our home and very professional. We had a complete refit so it was a big job and there were lots to consider but Paul helped us every step of the way with his knowledge and experience. He liaised with the suppliers and changes required were made positively with due consultation. They even cleaned and vacuumed before they left! 100% satisfaction and we now have a wonderful new bathroom.

Very satisfactory replacement gas boiler. posted 03/07/2022

Paul & his team recently installed a replacement gas boiler for us.it was not a...

Paul & his team recently installed a replacement gas boiler for us.it was not a straightforward job but Paul explained and advised us so well we felt totally confident all would be well and indeed it was!.Paul and his team worked tirelessly to avoid any inconvenience to us and the installation was completed in 2 days and we are more than happy with the result. Paul registered the boiler on our behalf and called in to ensure that we were completely satisfied. We recommend Paul and his team to undertake any plumbing problems with total confidence.

Professional, skilled and great communication. Highly recommended! posted 30/03/2022

Paul and his team were true professionals, hardworking, skilled and lovely guys...

Paul and his team were true professionals, hardworking, skilled and lovely guys to have around. Paul explained the job thoroughly, gave great suggestions and a speedy quote. All work was completed to a high standard with attention to detail. His communication from the offset, to when the job was completed was fantastic, he even registered the new bolier for us and did a follow up call after the work was completed to check that we were pleased and that everything was OK. If only all trades people were this thorough and trustworthy. I can’t recommend Paul and his team highly enough.

Brilliant experience posted 13/02/2022

Paul and team were so helpful and gave me good honest advice and guidance throug...

Paul and team were so helpful and gave me good honest advice and guidance throughout the project. Helped me make the best choices. I couldn’t be happier with the end results and would not hesitate to use them again and definitely recommend them to others for all kinds of projects.

Excellent customer service from Paul posted 27/11/2021

Paul visited to identify the problem within 15 minutes of my call! He quickly pr...

Paul visited to identify the problem within 15 minutes of my call! He quickly provided a quote and arranged to carry out the repair within a few days. He was knowledgeable, took the time to explain everything and carried out the repair competently. The best thing is that Paul understands how to provide an excellent customer experience. This was the first time I have used him, and I would definitely use him again.

Efficient and prompt posted 18/08/2020

Got on with the gentlemen very well.

Got on with the gentlemen very well.

Excellent service from Paul and his colleague very happynwith the job. posted 02/03/2020

Would very much recommend great job, great communication, very helpful in expla...

Would very much recommend great job, great communication, very helpful in explaining everything to me very happy with the service.