Wrose Elite Plumbing & Bathrooms

Your dream bathroom can become a reality posted 06/10/2021

Wrose Elite Plumbing are a polite, helpful, dedicated professional team of highly multi-skilled bathroom fitters. I encountered WEP after the supplier City Plumbing provided their name to me. Initially, I queried Jonathan’s estimate based on the research I had undertaken online, which I now believe was totally bewildering. To Jonathan’s credit he took the time to respond back and forth in detail, outlining his experiences and credentials, that he is a qualified plumber by trade, his motive for starting up his own bathroom fitting business is owed to been called out to rectify the poor workmanship of incompetent fitters, he also wished me the best with my project. At that point, from a customer service angle, his motives, experiences, credentials; I knew WEP were the right bathroom fitter for me, and we could work together as we shared the same values. During the refit, WEP answered a multitude of questions regarding not only the work they had to undertake, also, about DIY, to the extent I am now far more knowledgeable about the processes of a bathroom refit. If there were any potential problems, WEP advised the best course of action to take, any concerns I had at any stage of the process they quickly reassured me to provide a peace of mind. Furthermore, WEP will not cut corners or compromise on quality. I am particularly impressed with the method WEP used to connect the basin waste pipe to the main waste, built a compartment to conceal the waste pipe running through the inside of the vanity unit, fitted the bath panel within such a narrow gap between the basin vanity unit and the bath, etc. Also, at short notice WEP sourced a White bath panel to replace the Graphite Grey panel which I ordered in error. WEP’s attention to detail is exemplary - use a upvc tile trim (matching the colour of the tiles) on the corner of the protruding wall which they skillfully rebuilt, replace window wood architrave with White upvc, etc. The complete finish of the bathroom is truly immaculate and brilliantly colour coordinated, something which I had doubts over midway, but WEP reassured me that it will be fine. WEP will also undertake reactive work (repairs to plumbing) if required after the 12 months warranty has expired, which provides a peace of mind to the customer because in my experience not every plumber has the skillset of a bathroom fitter, therefore unable to disassemble/reassemble components of a bathroom appropriately to gain access to an inaccessible leak underneath the floorboard, also requesting the customer to create an access before attending to a leak. Therefore, this service ensures that the customer can solely rely on WEP to undertake any essential works without any concerns that it will be proficiently accomplished. WEP’s concern is to ensure that the customer is fully satisfied, and their dream bathroom becomes a reality…it really is the stuff of dreams.