GLM Gas & Plumbing

New boiler, positive experience, couldn't be happier! posted 06/07/2021

Thanks to Gary, I am now the proud owner of a newly installed boiler. On his first visit, I laid out the issues: a 20-year-old (Conventional) boiler, leaking hot water tank, faulty pump and a shower producing barely a dribble. After measuring the mains water pressure and asking a few questions Gary recommended switching to a Combi boiler. That night he emailed a clear, itemised quotation for the parts / labour. On the first day of installation Gary arrived at midday and quickly set to work removing the old system. Covers were put down to protect the carpets, large items were removed carefully, and all waste (including the old boiler) was taken away. On the second day he neatly installed the new boiler and associated pipework. On day three, Gary flushed the radiators, installed the TRV’s and commissioned the system. Finally, paperwork was completed, safety checks carried out, and the next day, I received the invoice. Very, very efficient! Throughout the process Gary kept me fully informed. He worked diligently throughout the three days. Consequently, I would describe him as professional, punctual, and personable and would not hesitate to recommend him.